Privacy Policy

Privacy Policy

Last updated: 14.05.2026

  1. Who we are

Get Booked Digital, trading as Get Booked Digital  (“we”, “us”, “our”), operates the website www.getbookeddigital.co.uk (the “Site”).

  • Trading address: Office 4, Unit 12B Zone 1, Deeside Industrial Estate, Deeside CH5 2LR
  • Privacy Policy
  • Last updated: 14.05.2026
  • 1. Who we are
  • Ian Hornby, trading as GET BOOKED DIGITAL (“we”, “us”, “our”), operates the website www.getbookeddigtal.co.uk (the “Site”).
  • Trading address: Office 4, Unit 12B
  • Zone 1, Deeside Industrial Estate, Deeside CH5 2LR
  • Contact email: compliance@getbookeddigital.co.uk
  • We are the “data controller” for the personal data described in this policy, for the purposes of UK GDPR and the Data Protection Act 2018.
  • 2. What personal data we collect
  • We collect different data depending on how you use the Site:
  • Source What we collect
  • collect Contact/enquiry forms, Name, email address, phone number (if given), and the content of your message  User accounts Name, email address, password (stored securely, hashed), and any account preferences
  • Why? = To respond to your enquiry
  • What we collect Contact/enquiry forms, Name, email address, phone number (if given), and the content of your message        
  • User accounts  Name, email address, password (stored securely, hashed), and any account preferences            To provide and manage your account
  • Payments         Billing name, billing address, and transaction details. We do not store full card numbers — these are processed directly by our payment provider, [Stripe / PayPal / other]  To process payment for our services
  • Cookies & analytics    Device/browser type, IP address, pages visited, time on site, referral source            To understand how the Site is used and improve it
  • We do not knowingly collect any “special category” data (e.g. health, religion, ethnicity) unless you voluntarily provide it in a message to us, and we do not collect data from children.
  • 3. How we use your data and our legal basis
  • Under UK GDPR, we must have a lawful basis for processing your data. We rely on the following:
  • Performance of a contract — to set up and run your account, and to deliver services you’ve paid for.
  • Legitimate interests — to respond to enquiries, maintain the Site’s security, and understand how visitors use it (we balance this against your right to privacy).
  • Consent — for non-essential cookies and any marketing emails (you can withdraw consent at any time).
  • Legal obligation — to keep financial records as required by HMRC.
  • 4. Cookies
  • We use cookies and similar technologies. Strictly necessary cookies (e.g. for login sessions) don’t require consent; everything else does, and you’ll be asked via our cookie banner before they’re set.
  • Cookie Purpose           Type    Duration
  • [session_id]     Keeps you logged in   Strictly necessary        Session
  • [_ga / analytics cookie]           [Google Analytics or other] usage statistics   Analytics (consent required)          [13 months]
  • [marketing cookie, if any]      [purpose]         Marketing (consent required) [duration]
  • You can change or withdraw your cookie preferences at any time via [the cookie settings link/banner], or through your browser settings.
  • 5. Who we share your data with
  • We share personal data only with the following types of third party, and only as needed to run the Site and our services:
  • Payment processor: [Stripe / PayPal / etc.] — to process payments securely.
  • Website hosting provider: [FASTHOSTS] — to store and serve the Site.
  • Analytics provider: [Google Analytics / Plausible / etc.]
  • Email/CRM provider: Google / Thunderbird
  • We do not sell your personal data to anyone. Any third party we use is contractually required to protect your data and only use it for the purposes we specify.
  • International transfers
  • Some of our providers may store or process data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as the UK’s International Data Transfer Addendum or an adequacy decision.
  • 6. How long we keep your data
  • Enquiry/contact form data: kept for 12 months after our last contact, unless you become a client.
  • Account data: kept for as long as your account is active, plus 6 years afterwards for legal/tax record-keeping.
  • Payment records: kept for 6 years as required by HMRC.
  • Analytics data: kept for 13 months or as set by the analytics provider.
  • 7. Your rights
  • Under UK GDPR, you have the right to:
  • Access the personal data we hold about you
  • Correct inaccurate data
  • Erase your data (“right to be forgotten”), where applicable
  • Restrict or object to certain processing
  • Data portability — receive your data in a portable format
  • Withdraw consent at any time, where we rely on consent
  • To exercise any of these rights, contact us at [contact@yourwebsite.co.uk]. We’ll respond within one month.
  • If you’re unhappy with how we’ve handled your data, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or 0303 123 1113.
  • 8. Security
  • We take reasonable technical and organisational measures to protect your data, including [encryption in transit (HTTPS), secure password hashing, restricted access to systems]. No method of transmission over the internet is 100% secure, but we work to protect your information.
  • 9. Children’s privacy
  • Our services are not directed at children, and we do not knowingly collect data from anyone under 16. If you believe a child has provided us with personal data, please contact us so we can remove it.
  • 10. Changes to this policy
  • We may update this policy from time to time. We’ll post the revised version here with an updated “Last updated” date. Significant changes will be highlighted on the Site.
  • 11. Contact us
  • Questions about this policy or your data? Contact:
  • GET BOOKED DIGITAL
  • Contact email: compliance@getbookedigtial.co.uk
  • Office 4, Unit 12B Zone 1, Deeside Industrial Estate, Deeside CH5 2LR

 

We are the “data controller” for the personal data described in this policy, for the purposes of UK GDPR and the Data Protection Act 2018.

  1. What personal data we collect

We collect different data depending on how you use the Site:

Source

What we collect

Why

Contact/enquiry forms

Name, email address, phone number (if given), and the content of your message

To respond to your enquiry

User accounts

Name, email address, password (stored securely, hashed), and any account preferences

To provide and manage your account

Payments

Billing name, billing address, and transaction details. We do not store full card numbers — these are processed directly by our payment provider, [Stripe / PayPal / other]

To process payment for our services

Cookies & analytics

Device/browser type, IP address, pages visited, time on site, referral source

To understand how the Site is used and improve it

We do not knowingly collect any “special category” data (e.g. health, religion, ethnicity) unless you voluntarily provide it in a message to us, and we do not collect data from children.

  1. How we use your data and our legal basis

Under UK GDPR, we must have a lawful basis for processing your data. We rely on the following:

  • Performance of a contract — to set up and run your account, and to deliver services you’ve paid for.
  • Legitimate interests — to respond to enquiries, maintain the Site’s security, and understand how visitors use it (we balance this against your right to privacy).
  • Consent — for non-essential cookies and any marketing emails (you can withdraw consent at any time).
  • Legal obligation — to keep financial records as required by HMRC.
  1. Cookies

We use cookies and similar technologies. Strictly necessary cookies (e.g. for login sessions) don’t require consent; everything else does, and you’ll be asked via our cookie banner before they’re set.

Cookie

Purpose

Type

Duration

[session_id]

Keeps you logged in

Strictly necessary

Session

[_ga / analytics cookie]

[Google Analytics or other] usage statistics

Analytics (consent required)

[13 months]

[marketing cookie, if any]

[purpose]

Marketing (consent required)

[duration]

You can change or withdraw your cookie preferences at any time via [the cookie settings link/banner], or through your browser settings.

  1. Who we share your data with

We share personal data only with the following types of third party, and only as needed to run the Site and our services:

  • Payment processor: [Stripe / PayPal / etc.] — to process payments securely.
  • Website hosting provider: [FASTHOSTS] — to store and serve the Site.
  • Analytics provider: [Google Analytics / Plausible / etc.]
  • Email/CRM provider: GOOGLE / THUNDERBIRD

We do not sell your personal data to anyone. Any third party we use is contractually required to protect your data and only use it for the purposes we specify.

International transfers

[If any of the above providers store data outside the UK/EEA — most US-based tools do — include this:] Some of our providers may store or process data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as the UK’s International Data Transfer Addendum or an adequacy decision.

  1. How long we keep your data
  • Enquiry/contact form data: kept for 12 months after our last contact, unless you become a client.
  • Account data: kept for as long as your account is active, plus 6 years afterwards for legal/tax record-keeping.
  • Payment records: kept for 6 years as required by HMRC.
  • Analytics data: kept for 13 months or as set by the analytics provider.
  1. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Erase your data (“right to be forgotten”), where applicable
  • Restrict or object to certain processing
  • Data portability — receive your data in a portable format
  • Withdraw consent at any time, where we rely on consent

To exercise any of these rights, contact us at compliance@getbookeddigital.co.uk. We’ll respond within one month.

If you’re unhappy with how we’ve handled your data, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or 0303 123 1113.

  1. Security

We take reasonable technical and organisational measures to protect your data, including [encryption in transit (HTTPS), secure password hashing, restricted access to systems]. No method of transmission over the internet is 100% secure, but we work to protect your information.

  1. Children’s privacy

Our services are not directed at children, and we do not knowingly collect data from anyone under 16. If you believe a child has provided us with personal data, please contact us so we can remove it.

  1. Changes to this policy

We may update this policy from time to time. We’ll post the revised version here with an updated “Last updated” date. Significant changes will be highlighted on the Site.

  1. Contact us

Questions about this policy or your data? Contact:

Ian Hornby / Get Booked Digital compliance@getbookeddigtial.co.uk

Office 4, Unit 12B Zone 1, Deeside Industrial Estate, Deeside CH5 2LR

 

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